Upgrade or Change your plan

payment and plan change will be sent to your registered e-mail address. If you make a mistake with the plan upgrade process,

Check your Data Usage (Q2 Platform)

included in your current plan and how much data you have used so far (Gb and % of allowance) Upgrading your plan You can

Why is My Network Connection Slow

until your next plan renewal or you can change/upgrade your plan: Upgrade or Change your Plan Check your current

Cancel Auto Renewal of your Plan

will remain active and you may continue using your internet account until the end of your current plan (on the date shown)

Change your payment details

the renewal of your plan, please refer to this article: Cancel Auto-Renewal of Your Plan How to remove your payment details

Updating Power Options - Windows

2: From here, you can select your power plan. The plan you need to select is “High Performance” but it may be hidden

Billing and Payment Information

and invoices issued? Plans are for a monthly period paid in advance. Auto-renewal of the plan can be cancelled at any

How to sign up / register

* We use your phone number to verify your identity and to communicate information to you about your account. Your phone can

Payment Assistance Policy

Many of our plans are month to month, allowing you to change or downgrade your plan to one that better suits your needs. When

Payment Assistance Summary

Many of our plans are month to month, allowing you to change or downgrade your plan to one that better suits your needs. How