Unlinked / Disabled Account

Activating your account using coupon code Overview If your plan has been disabled, your coupon code might be expired

Managing your devices

way, you can disable the feature. Disable MAC randomisation - Android Disable MAC randomisation - iOS Disable MAC randomisation

Managing Your Devices - Exosphere

into your account. Devices listed on your account The device limit and a list of devices currently on your account are shown

Using a Personal Router or Switch

in to the Exosphere/Q2 portal to add the router to your account. If you are still having difficulties, we recommend

Connecting to the WiFi

web browser or register the device's MAC address to your account. Connecting to our network Windows devices: