Critical Information Summary

Download the Critical Information Summary here: Critical Information Summary For more information contact Superloop Smart

Billing and Payment Information

be made via MasterCard or Visa. Updates to any personal information or preferred credit card can be made via the user portal

Online Safety

Find information on online safety, including information on how to protect kids and teens from inappropriate and harmful

Website Terms

MaxMind, available from https://www.maxmind.com For more information, please contact Superloop at smart.help@superloop.com.

Privacy Policy

your personal individual information, whilst still providing access to your personal information when required. For this reason

Check your Data Usage (Q2 Platform)

user portal. Your Plan Information This section of the portal shows your current plan information including data usage and

Change your payment details

Select the 'Update Credit Card' button under Your Plan Information 3. Enter card details and make sure to click ' SAVE

Smart Communities Status Site

and service status information for all of the Smart Communities network services. For more information about scheduled maintenance

Find your Mac Address or IP address - Chromebook

Q2 Portal. You may also be asked to confirm this information when contacting the support team for technical support

Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch

fresh copy from the website you access. Clear information from your device To clear your history and cookies