Online Safety

you may be able to make a complaint by emailing online@esafety.gov.au. In your email, please provide specific URL information

Billing and Payment Information

holder's preferred email address as a PDF attachment. In the event that you do not receive the receipt email with PDF invoice

WLAN Report

in zip format* If you cannot attach the zip file to your email reply, please upload it to a cloud storage service such as

Smart Communities Status Site

.superloop.com. You can subscribe for updates via SMS or Email by clicking the " Get updates " button and selecting your

Exosphere: How to Register and Create StarRez/RMS Wi-fi Account

portal. Your site's management team have created a username (email address) and a PIN number to use for this process. Before

Website Terms

find information, or have questions about Superloop, please email us at smart.help@superloop.com.

How to reset your password

LOGIN box, select "Unable to log in?" 3. Enter the Email Address registered to your account, and type the Captcha Code

Payment Assistance Summary

assistance contact us at: Phone: 1300 738 353 - 24/7 Email: smart.help@superloop.com – 24/7 Financial Counselling

Run Traceroute on macOS

of the result and send it to the support team via chat or email at smart.help@superloop.com Run traceroute on

How to sign up / register

your details and plan are correct Check your name, email address, phone number, and billing details are correct. Check