Contact Superloop Smart Communities Help Desk

Additional contact details can be found on the main Superloop Smart Communities website or the Contact Us page.

Connecting to the WiFi

devices: Connecting PlayStation 3 Connecting PlayStation 4 Connection PlayStation 5 Connecting XBOX 360 Connecting XBOX One

Connecting XBOX 360

you are asked whether you would like to connect to the network. Here’s how to connect your Xbox 360 to the network, using both

Connecting XBOX One

menus, please contact the support team for assistance with manually adding your device. Connect your console to

Connecting a Router - Overseer

doesn't work, but your devices can connect to the internet directly, we recommend contacting the router manufacturer for further

Connecting PlayStation 4

Test your connection Test the internet connection on your console. Your console should now be connected to the internet

Connecting PlayStation 3

describes a typical setup when connecting to the network via WiFi and ethernet. Connect your device to our network

Do we offer Wireless & Wired Connections

Wired Connection Wholesale Fibre-to-the-Premise Buildings For Fibre-to-the-Premise enabled buildings, contact a Retail

Connecting Nintendo DS

have any problems, please contact the support team for assistance. Step 1 - Connect your Nintendo DS device to

Connecting PlayStation 5

MAC Address if you are connecting your PlayStation 5 via Wi-Fi or LAN MAC Address if you are connecting via ethernet/LAN cable