Overview

VostroNet is here to help and understands occasionally you may need some additional assistance using our service.

 

Assistance Services

If you have special needs or a disability, please let us know and we will attempt to assist you. We can be contacted on our local-call telephone number (1300 262 047) or by email (help@vostronet.com).

If you need assistance with making or receiving a telephone call, please see the following links:

National Relay Service:
https://www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service.

Translation and interpreting services:
https://www.tisnational.gov.au/.

 

General Help

For telecommunications products and equipment that may assist you, please see the following page from the IDEAS website: http://accessibletelecoms.ideas.org.au/telecom/category.

If you wish to increase the font size on our website, please press Ctrl+ on your keyboard.

We also allow customers to appoint an Authorised Representative. Please see Appointment of an Authorised Representative.