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These Standard Terms and Conditions apply to services supplied to consumers by VostroNet
Critical Information relating to products and services offered by VostroNet
We understand that sometimes unforeseen financial hardship may affect your ability to pay us for services you have used, and we are committed to assisting you at such times.
VostroNet is committed to providing exceptional service and the highest quality Internet to our users.
How VostroNet handles complaints and escalation requests
How VostroNet manages internet addressing & routing
Peering is a commercial relationship between two Internet Service and/or Content Providers where they agree to provide access to (part of) each other’s networks and services.
How VostroNet collects and maintains private information.
Information relating to refund requests.
How we manage your security while using our services.
Conditions for using our website.
Acceptable Use Policy for End Users and Retail Service Providers
The Wholesale Terms and Conditions under which VostroNet agrees to supply wholesale telecommunications services to a Retail Service Provider.
VostroNet is committed to complying with the law and ensuring the highest standard of honesty and integrity. VostroNet has zero-tolerance for and strictly prohibits bribery, corruption and fraudulent or dishonest conduct by team members.
SIP Declarations