Overview
Joining the VostroNet WiFi is easy! You can be up and running in no time by following these steps. If you need help, our friendly 24/7 Support Team is available on Chat or Phone call. Let us know if you need help?
For Fibre-to-the-Premise buildings, go to https://select.vostro.live and select a Retail Service Provider available at your address.
The following steps are for Joining the VostroNet WiFi at a VostroNet WiFi Enabled Building. Be sure to check with your Building Manager, Building Operator or Student Accommodation Provider for details or a Coupon Code.
Join the Wi-Fi
If you are within a VostroNet-enabled building, join your device to the open Wi-Fi "VostroNet Connect" to get started.
Go to our registration page
Open your web browser directly to our sign up page:
Choose your address
Enter your Street address and Select your building from the list.
Enter your Unit/Apartment Number and then Check Eligibility to continue.
Enter your Coupon Code and click Apply (No coupon? Select Next)
* Reception will provide you with a coupon code if you are eligible
Select your plan
Choose your Plan and click Select Plan
If a coupon is applied, the discounted total for that coupon (or $0 amount) will be shown.
Ask our Help Desk for assistance if you have problems with your coupon - Contact us
* Note - plans and coupons vary at different locations. The plans/prices shown in this guide may differ to what is available for selection at your location.
Review your selection
Review the monthly cost and read the Critical Information Summary - If you agree, click "OK, I'VE GOT IT" to continue.
Personal details
Enter your personal information
Name
Enter your First Name and your Last name/Surname, then click Next.
E-Mail Address
Enter your e-mail address then click Next
*We will send invoices and reminders/notices to this email address. If you need to contact us for support, please use the same email address.
Your Address
Mobile number
Select country code, then enter a phone number.
Type the Captcha Code displayed and click Next
* We use your phone number to verify your identity and to communicate information to you about your account. Your phone can also be used to receive a password reset if you need to reset your login.
Verification Code
A text message (SMS) containing a verification code is sent to your phone.
Enter the verification code and select NEXT
Payment details
Enter your payment details if you are on a paid plan
* Skip this step if you are on a $0 plan
VostroNet accepts Visa or Mastercard credit/debit cards for payment.
Confirm your details
Check your details and plan are correct
Check your name, email address, phone number, and billing details are correct. Check the plan you have chosen is correct.
Click "(edit)" if you need to change any of the information entered.
Agree to Terms & Conditions
⚠️Important: Please read the VostroNet General Terms & Conditions and the Critical Information Summary - You must agree before continuing.
Your service will renew each month automatically until cancelled. If you subscribe to a paid plan, we will automatically charge your credit/debit card each month.
You may cancel this automatic renewal at any time through the VostroNet Portal, or by contacting us.
Confirm and continue
Check the confirmation boxes and select SIGN ME UP
❔ Need any help?
If you have any questions, need help with the sign-up process, or have any issues, please contact the VostroNet Help Desk for assistance.
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