Get in touch with the VostroNet Help Desk team for solutions or assistance
If you cannot find a solution on our knowledge base or have another enquiry, just let us know! Our team will be happy to answer any questions or provide assistance with technical support, accounts/billing or other enquiries.
Check our Network Status site for known outages if you are experiencing connectivity loss or an internet issue. You are able to sign up for email or SMS notifications without needing to contact the Help Desk team for updates on the situation.
Open Live Chat by clicking the Chat button at the bottom of the main Help Site, Network Status Page or VostroNet login portal. Type in your details and click to start chatting. A member of our team will answer you as soon as possible.
Send an E-Mail
Send an e-mail directly to our team at firstname.lastname@example.org
If you are an existing user, please contact us from the e-mail address registered to your VostroNet account as this helps to confirm you are the account holder.