Cancel Auto Renewal of your Plan

Overview Your plan will automatically renew each month until the renewal is cancelled. To cancel the Auto Renewal of

Change your payment details

For information on how to cancel the automatic monthly payment for the renewal of your plan, please refer to this article:

Upgrade or Change your plan

Changes to your plan can be made immediately or scheduled for the next plan renewal (billing cycle). You can view the

Billing and Payment Information

invoices issued? Plans are for a monthly period paid in advance. Auto-renewal of the plan can be cancelled at any time leading

How to sign up / register

* We use your phone number to verify your identity and to communicate information to you about your account. Your phone can

Check your Data Usage (Q2 Platform)

here. Plan period: Shows how many days you are into your current plan, and the date at which your plan is due for

Updating Power Options - Windows

power settings" 2: From here, you can select your power plan. The plan you need to select is “High Performance”

TCP/IP Reset on Apple Mac OS

guide will show you how to reset your TCP/IP on macOS or Mac OS X computers. TCP IP reset is known as Renew DHCP Lease.

Reset the TCP/IP on Windows 10 or 11

ipconfig /renew Once you have completed the steps, use your web browser to check if you can now successfully

Payment Assistance Policy

Many of our plans are month to month, allowing you to change or downgrade your plan to one that better suits your needs. When