By gathering the IP address obtained by your device will provide us more information with identifying the cause of the issue.
👋 Shortcut - Find your IPv4 Address
If you are already connected to the VostroNet network you are able to open a web browser and go to: vost.ro/mine. While connected to the VostroNet network you will be provided with your User Name, IP Address and MAC Address.
The following guide provides details on how to find the IPv4 Address of your Apple iOS device
You may also be asked to confirm this information when contacting VostroNet for technical support.
To locate your IPv4 address by this method you must already be connected to a network.
Wireless devices should join the VostroNet or VostroNet Connect wireless network.
Ethernet devices should be connected directly to a wall port.
Proceed with the steps below if you are having issues with the shortcut. ☝️
Find your IPv4 Address on your Device
1. Open the Settings app on your iPhone or iPad
2. Select Wi-Fi to see the list of networks
3. Tap on the blue (i) symbol next to VostroNet Connect or VostroNet and then look for the IPv4 Address.